TWU Password Management System

To reset your password, please fill out the form below. Your username, TWU ID, and Social Security Number is required to verify your identity. You must choose a new password for your account and enter it twice to make sure it is typed correctly. For students who need assistance with their Social Security Number, please contact the Registrar’s office at (940) 898-3036.

A complex password can help keep your account secure. To make sure your password is complex, there are certain requirements that your password must meet. The rules below explain the requirements of a secure password.

Don't forget! If you have your TWU email set up on your phone or tablet, make sure to change the password on each device to your new password.

  • Password must include at least one number. (Example: 1 2 3)
  • Password must include at least one uppercase letter. (Example: A B C)
  • Password must include at least one lowercase letter. (Example: a b c)
  • Password must include one of these symbols and no other symbols: ! @ # $ % & _ -
  • Password must contain at least 10 characters.
  • Password must not be longer than 30 characters.
  • Password may not repeat any character more than twice in a row.
  • Password may not include your username.
  • Password may not include your first or last name.
  • Both password fields must match.
  • Passwords cannot be reused.